| A major transformation requires a proven approach with effective leadership and management. The time required and the results achieved are primarily dependent on the process or approach. An overview of PPS's roadmap for successfully implementing change; |
| Phase 1 - What Transition | |
| Why | drivers, vision, strategies, business context |
| What | scope: processes, organization, client needs, metrics & best practices, partners, measurable outcomes, change assessment |
| Approach | methods, tools, people & communication |
| When | timelines, relative priority |
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Who |
leadership, commitment & capability |
| Current state |
vision, strategies, customers, processes, information, organization, management systems, staffing, financial, regulatory, partners |
| Phase 2 - Test the big picture | |
| Processes | design, implications, pilot |
| Information | architecture, data, applications, priorities |
| Organization | design, implications, priorities |
| Facilities & equipment | design, application, priorities |
| Management system | design, implications, pilot |
| Communications | open house, news, e-mail |
| Transition strategy | pilot results, measures, phases, sub-project plans |
| Financial | Costs, benefits, P&L change, ROI, NPV, cash flow |
| Risks & Implications |
Customers, employees, capability, financial |
| Phase 3 - Build & implement | |
| Transition plan | detailed plans, priorities, responsibilities, timing, impact, current operations, change, budgets, measures, |
| Process implementation | procedures, simulation, work unit selection, training, rollout, design, pilot & rollout support processes |
| Information
& equipment systems |
request for proposal IS & engineering capability design, build & integrate maintenance & disaster plan |
| Management systems | accountabilities, structure training & development retention & termination compensation, performance |
| Facilities | architecture, engineering, demolition, construction |
| Phase 4 - Operate & assess | |
| Leadership | vision alignment, strategy, context, decision making, delegation accountabilities, coaching measurement |
| Management | processes, accountabilities, measure, coaching continuous improvement, management systems |
| Information systems | document as built & train support implementation |
| Equipment systems | document as built & train support implementation |
| Facilities | document as built & train support implementation |
| Assessment |
outcomes, success, learning |
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The underlying assumptions in our approach are:
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| >>>PPS offers: |
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